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Reviews about Best Buy

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  May 12, 2019, by Greg Spansel
  Reading the reviews and I do not agree with a lot of the one stars. Every time I go into Best Buy I have never had an issue. I do not like to be jumped on with how can I help you the second I walk in. if I ever need help they are right there to help me. I have bought a lot of products form Best Buy and the service has always been great. I will continue shopping at Best But. Chandler helped us on the 65" Samsung we just bought and we love it.
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  January 30, 2019, by Terri Hudson
  I went to best buy to get a new phone carrier for my iPhone 5s. I talked to a person named Trevor in the phone department. I asked about AT&T plan and if my phone would work with that plan. He asked if my phone was unlocked. I told him I bought it from a friend who had Verizon as a carrier. My friend had gone to Verizon and had the phone made as new for resale. Verizon removed his info and said it could be used with any carrier. Trevor said "that doesn't mean anything ". Trevor said he worked for Verizon and he would get someone to help me with AT&T but I would need to know if the phone is unlocked. He said I would have to call Verizon or my friend would to see if it was unlocked. So I called Verizon and they said that all iPhones 5 and up are NOT locked by Verizon, even if you bought them through the Verizon carrier. The term unlocked means you can go with any carrier. I would think Trevor would know this and I don't appreciate having service refused to me since I did tell him the phone was unlocked when I said, " he said it would work with any carrier"